22 Years of Superior Service!

QRM celebrates 22 years of success!

That’s 22 years of providing the highest quality customer claim experience. QRM was created with a mission in mind, to reduce loss exposure and elevate the claim experience for companies and their customers. Our founder, Nita Chisari, understood that a bad claim experience can and will push a customer to shop. Many times, filing a claim is the first interaction a customer has with their insurance company and it can make or break the relationship. This is why, from day one, each and every call is handled with exceptional customer service that makes policyholders and claimants alike feel heard and satisfied.

Quality customer service is a driving factor behind customer retention and QRM is proud to have maintained a reputation of exceptional service for 22 years!